FAQs

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Satvaguna is a premium brand dedicated to delivering pure, authentic, and wholesome foods rooted in India’s ancient wisdom. We offer Gir Cow Bilona Ghee, cold-pressed oils, and wild, artisanal honeys crafted with traditional methods to ensure the highest quality and nutrition.
Our Gir Cow Bilona Ghee is hand-churned using the time-honored bilona method from pure A2 milk sourced from Gir cows. This preserves nutrients, aroma, and flavor far beyond standard processed ghee, giving you an authentic taste and better health benefits.
Cold-pressed oils at Satvaguna are extracted without heat or chemicals, retaining their natural nutrients, aroma, and antioxidants. This ensures you get oils that support healthy cooking and better taste compared to refined oils.
Our honeys are wild-harvested or carefully sourced from trusted farms using natural, chemical-free practices. Each batch is tested for purity, ensuring no adulteration and maintaining the natural enzymes and flavor profiles unique to each variety.
Delivery times vary by location but typically range from 1 to 9 business days across India. Orders placed before 3 PM on a working day usually ship the same day. Free home delivery is available for orders above ₹1000.
Yes! Once your order ships, you will receive an email with a tracking number. You can use this to monitor your package’s progress via the courier’s website.
We offer refund or replacement only for defective, damaged, or expired products reported within 7 days of delivery. Please contact us immediately at connect@satvagunafoods.com with your order details and photos, and we will guide you through the process.
Ghee: Store in a cool, dry place away from direct sunlight. Refrigeration is not necessary but can prolong shelf life.

Cold-Pressed Oils: Keep bottles sealed tightly in a cool, dark place. Refrigeration helps maintain freshness.

Honey: Store in a dry area at room temperature—do not refrigerate to avoid crystallization.
Yes! Our products align well with Ayurvedic principles and vegetarian lifestyles. They contain no artificial additives, preservatives, or refined ingredients, making them suitable for health-conscious consumers.
You can reach us by phone at +91 89768 47999 or email at connect@satvagunafoods.com for any questions, order issues, or product information.
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